(626) 966-4770 841 E. Route 66 Glendora, CA 91740

Returns

To return a TAS product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at veep@TASsigns.com and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

Eligibility for Returns:
General Items: Most items we sell are eligible for return, provided they meet the following conditions:
-Must be returned in the original packaging.
-Must be in new, unused condition. Items showing noticeable wear cannot be returned.

Customized Items: Please note that any customized or personalized items are not eligible for return.
These products are made to your specific requirements and, as such, cannot be returned unless they are
defective or do not match your order specifications.

General Items: Most items we sell are eligible for return, provided they meet the following conditions:

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: Must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: Request for review must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

TAS - Returns
841 E. Route 66
Glendora, California 91740
United States

 

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